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Our Blog

Stay tuned for news about cloud platforms, keeping cloud data secure, using cloud solutions to solve business challenges and much more.

The Cloud Conversation with Today’s IT Decision Makers: 4 Starting Points for Providers

Posted by Steve Slaughter on January 16, 2018

Cloud computing is continuously changing the way businesses view and leverage technology. IT decision makers have also shifted. In today’s tech world IT providers, such as CSPs, are working with CTOs, CFOs, CIOs, and even heads of departments like HR and Sales. As a provider, how does this change your conversation with future clients? Here are four key discussion topics that will enable you to navigate an organization’s tech needs and provide them with optimal cloud solutions.

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Topics: Productivity, Cloud IT Business, Cloud Solutions Providers, Business Outcomes, Shadow IT, Cloud Computing, OpEx

How to Work in Google Drive Offline: 3 Easy Steps to Complete While Still Online

Posted by Lyndsey Clevesy on December 21, 2017

I’m traveling this holiday season and will be a passenger in a car for several hours as well as a guest at a beach house with no internet for a few days. YIKES! How am I going to get my work done?

If you are in a similar boat and a G Suite user, you’re in luck! G Suite allows you to access your docs, sheets, and slides even when you’re offline.

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Topics: Google, G Suite, Productivity, Google Drive, Drive File Stream

The NeoCloud Support Portal is OPEN

Posted by Lyndsey Clevesy on December 19, 2017

Does that sign make your mouth water for fresh, hot donuts? Us too. It conjures yummy thoughts of Krispy Kreme’s hot light app displaying a “Hot Now” alert

What does that have to do with the cloud? Not a whole lot… with the exception that we like to keep our talented support team well-nourished, occasionally in the form of donuts for breakfast.

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Topics: Cloud Services Provider, Cloud Support, Tech Support

Budding CSPs Can Leverage DMaaS to Drive Leads

Posted by Mike Karnosky on December 14, 2017

In today’s market, 65% of B2B buyers have already researched and made a purchase decision before contacting a sales rep (IDC). In addition, 65% of all new technology purchases are made by business managers and decision makers, not by IT departments. These business managers aren’t turning to a VAR, MSP, or similar partners. Instead, they’re reaching out to new partners, referred to as “shadow partners" (Forrester)

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Topics: CSP, Cloud Services Provider, DMaaS

Success Tactics CSPs and Chefs Have in Common

Posted by Steve Slaughter on December 12, 2017

Bob is a chef and partner at a successful group of three high-end restaurants. His entire career has been in the hospitality industry. What does this have to do with the cloud? A lot.

Today’s cloud-focused tech industry shares similar needed tactics for driving success. For instance, to maintain consistent business growth, Bob has to deliver delicious, high-value and high-margin meals to his customers every day.

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Topics: Cloud Solutions, CSP, Monthly Recurring Revenue, Cloud Services Provider, Bundled Cloud Solutions

Your Cloud Journey - Where to Start?

Posted by Steve Slaughter on December 6, 2017

SaaS, productivity platforms, hosted apps, security and identity management, shadow IT…

With so many buzzwords surrounding cloud computing, it’s easy for today’s tech world to feel a bit confusing. It’s important to keep in mind that, as a business owner, the cloud is designed for you. Its purpose is to help you achieve your desired business outcomes including, but not limited to, cost savings, predictable consistent monthly costs (following an operational expenditure approach vs. hefty upfront capital investments in IT), increased employee productivity and collaboration and Fortune 500 level features available to smaller organizations. This list goes on and on. Where to start? Communication and collaboration is a great place to start your journey to the cloud.

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Topics: Cloud Solutions, CSP, Cloud IT Business, Cloud Services Provider, Client Management

NeoCloud and CSBExcellence Partner to Drive Desired Business Outcomes and Partner Success

Posted by Mike Karnosky on December 5, 2017

Disruptions related to the Internet and to cloud computing have had a major impact on the state of IT decisions and also marketing efforts in today’s business world.

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Topics: CSP, Cloud Services Provider, Digital Marketing, DMaaS

The CSP’s Business-Driven Client Relationships

Posted by Steve Slaughter on November 14, 2017

While the traditional IT Solutions Provider, such as a VAR or an MSP, still currently has a place in delivering technology and services to their clients, the Cloud Services Provider is quickly taking over. The CSP is the key IT provider of today’s generation and comes in many shapes and sizes, such as the ‘Born in the Cloud CSP’, VARs and MSPs that have transformed to this new model, and even accounting firms, digital marketing agencies, etc., the list goes on.

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Topics: Cloud Solutions, CSP, Cloud IT Business, Cloud Services Provider, Client Management

The Cloud Services Partner: Your Partner in Today’s Tech World

Posted by Steve Slaughter on November 2, 2017

Whether you’re running a small business or a Fortune 500 organization, keeping up with today’s technology advancements and understanding which programs and applications are best for reaching your unique business goals can be challenging. A few years ago, cloud computing wasn’t dominating the tech industry the way it is now. Today, talk of XaaS acronyms, the virtues of the next iPhone release, Internet of Things, etc. is everywhere.

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Topics: Cloud Solutions, CSP, Cloud IT Business, Cloud Services Provider

How Working with a CSP Enables VARs, MSPs, and the Like to Earn Recurring Revenue Overnight

Posted by Steve Slaughter on October 9, 2017

You may have realized that the tech world is going to a recurring revenue cloud model, aka XaaS, and that it’s disrupting every tech vendor and channel partner… and it is accelerating.

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Topics: Cloud Solutions, CSP, Cloud IT Business, Monthly Recurring Revenue, Cloud Services Provider